Performance & Satisfaction Surveys
“You can’t expect what you don’t inspect”
The only way to improve is to know how you are doing. Our web based survey tool provides customized surveys to measure job or project performance, customer, client and employee satisfaction, trust levels and the overall climate of a business or organization.
Our process
Our process provides response rates that are typically above 85%.
The information derived can be utilized to:
- Uncover client or customer concerns
- Identify areas that require immediate attention
- Discover areas of top performance
- Determine the level of trust and collaboration
- Understand what your clients and employees really want
Our clients have used the results to:
- Improve client and employee retention
- Increase productivity
- Strengthen client relationships
- Drive sales
- Raise overall client and customer satisfaction
