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The Don Chapin Company

Driving Leadership Excellence and Organizational Alignment

Client Overview

The Don Chapin Company, a cornerstone of the Central Coast, began with humble origins and has grown into one of the region’s largest general engineering contractors. As the company expanded, so did the need for high-caliber leadership, management development, and enhanced team collaboration to support its continued growth and success.

The Challenge

With growth comes complexity. The Don Chapin Company needed a solution to develop strong leaders, align teams across divisions, improve collaboration, and foster a culture of accountability and continuous improvement. CEO Don Chapin recognized the need for a comprehensive, scalable solution tailored to the company’s unique challenges and growth objectives.

recognition

The Solution

OPS and Leadership Development Programs

Turnkey was referred to the Don Chapin Company and engaged as a strategic partner to deliver a customized Organizational Performance System (OPS) solution.

The initiative included:

Organizational Health Survey

Conducted company-wide to provide actionable insights into leadership effectiveness, employee engagement, culture, and productivity bottlenecks. These insights formed the foundation for a strategic growth plan.

Executive and Leadership Development Programs

Turnkey provided targeted development courses for executives, division managers, and emerging leaders, including The Adept Leader and Manager to Leader programs, to build leadership competencies at all levels.

Everything DiSC Workshops

Strengthened communication, collaboration, and trust across teams, enabling a deeper understanding of team dynamics and behaviors.

Executive Coaching

Personalized coaching programs for senior leaders focused on vision, alignment, execution, and maximizing individual performance.

Agile Strategic Planning

A clear, actionable pathway was developed to ensure alignment, accountability, and progress toward strategic goals.

“Turnkey is exceptional at team and employee development. They are truly a trusted ally delivering quality impactful programs, technology and coaching.”

Caroline Chapin

Chief Operating Officer

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The Results

Turnkey’s partnership empowered the Don Chapin Company to achieve significant outcomes:

Leadership Growth

A stronger leadership bench capable of driving performance and fostering collaboration across all levels.

Team Alignment and Collaboration

Enhanced communication and teamwork led to increased alignment between departments and divisions.

Emerging Leaders Development

Identified and equipped potential leaders with the skills and confidence to step into future roles.

Strategic Insights

The Organizational Health Survey provided data-driven clarity on areas for improvement and actionable next steps.

The Turnkey Difference

Turnkey’s OPS platform and tailored development programs delivered measurable impact, ensuring the Don Chapin Company remains well-positioned for continued success. With a culture of collaboration, accountability, and leadership excellence, the Don Chapin Company is equipped to scale to even greater heights.

As the company moves forward, Turnkey remains a steadfast Trusted Ally™ in their journey toward sustained growth and operational success.