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Biosero

Achieving Team Alignment and Leadership Excellence

Client Overview

Biosero, a rapidly growing leader in lab automation, recognized the critical need for global team alignment across all offices and locations. CEO Tom Gilman firmly believed that “the best team wins every time,” and sought a solution to drive alignment, clarity, accountability, and a culture of continuous improvement throughout the organization.

The Challenge

To support Biosero’s growth trajectory and ensure operational excellence, the company required a comprehensive approach to leadership and team development. The solution needed to foster alignment across a global workforce, strengthen accountability, and build a high-performance culture at every level of the organization.

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The Solution

Turnkey OPS and Development Programs

Turnkey was engaged as a trusted resource and solution expert, delivering a tailored approach to meet Biosero’s goals.

Key elements included:

Turnkey OPS Platform

Deployed to align teams, cascade goals, and ensure clarity and accountability throughout the organization. The platform provided powerful dashboards to monitor progress and address roadblocks proactively.

Agile Strategic Planning

Enabled Biosero to define a clear pathway to success, aligning leadership around shared priorities and actionable steps for execution.

Leadership Development at All Levels

Turnkey provided targeted development courses for leaders and managers at every stage, building a second-to-none leadership and management team equipped to drive results.

Culture of Continuous Improvement

Programs emphasized ongoing development, accountability, and alignment to sustain a high-performance culture.

“Turnkey helped us align our teams and instill a culture of productivity and alignment leading to incredible engagement. Every employee knew how they contributed to the overall company’s goals. Their OPS program is the system every company who desires success needs.”

Tom Gilman

CEO Biosero

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The Results

Turnkey’s partnership and deployment of the OPS platform enabled Biosero to achieve exceptional outcomes, including:

Team Alignment and Accountability

Clear goals, priorities, and metrics fostered alignment across all offices and teams globally.

Leadership Excellence

A robust leadership and management team was developed, capable of driving growth and achieving organizational goals.

Operational Success

Agile strategic planning and continuous improvement initiatives ensured clarity and focus on execution.

The Ultimate Outcome

Biosero achieved a nine-figure exit, with the strength of its team heralded as a key motivator for the buyer. The combination of leadership excellence, operational clarity, and a culture of accountability positioned the company for remarkable success.

The Turnkey Difference

Through the OPS platform and targeted development programs, Turnkey empowered Biosero to align its workforce, develop top-tier leadership, and sustain a culture of high performance—proving once again that the best team truly wins every time.